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Success beyond success: the “golden triangle” of continuous performance improvement

Author: Pieter Klaas Jagersma Language: English Journal: Business Strategy Series Year: 2009, Volume: 10, Issue 5 Source: Emerald Publisher: Emerald Publishing Group Limited

Each industry faces a regular, predictable and persistent erosion of competitive positions as a result of competitive pressure, technological progress and changes in industry dynamics. While the dynamics of industries are not easy to understand, the real challenge is how to build a continuous performance improvement mindset and how to roll it out at a pace that will be sufficiently fast to stay ahead of the pack. This article is about the main components of a continuous performance improvement approach (the golden triangle of CPI).
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