Building culture from the outside inn
Rethinking Trust
The changing role of Sales
When should a process be art; not science?
Big Five personality factors, hardiness, and social judgement, as predictors of leader performance
The age of customer capitalism
Building relationships for retention
Predicting your competitor`s reaction
Only the right people are the strategic assets of the firm
The five traps of performance measurement
Making the decision to outsource human resources
Towards a human-oriented metrology for improvement and change
Making mobility matter
Re-energizing a product portfolio: case study of a pharmaceutical merger
The effects of coaching on salespeople's attitudes and behaviors
The strategic development of high potential leaders
Managing Alliances with the Balanced Scorecard
Success beyond success: the “golden triangle” of continuous performance improvement
Effects of organizational and serviceperson orientation on customer loyalty
Can team effectiveness be predicted?
The effect of selling strategies on sales performance
Nyhetene oppdateres jevnlig. Se biblioteket for tidligere nyheter.