Headmaster works with employee functions related to sales, marketing and customer service. Together with our customers we need to address some important questions such as: Do the employees have the necessary competencies according to company strategy? Do we have a well-developed culture? Are the right people being recruited? Are the employees organised effectively in relation to customer needs and wants? Do the employees receive sufficient information and adequate tools to work with? Are the different teams and departments sufficiently aligned? Do the employees know how they can be expected to achieve optimal performance. If people do not know where to go (goal), agree on and accept that road, know how they shall get to the final destination and how this effort contributes to the success of the team, department and company, then you cannot expect to achieve anything.
Headmaster provides you with practical and relevant competencies, tools, processes and standards needed to outperform your competitors.